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Installation problem with Windows 8.1

May 16, 2014 at 1:18 PM

I sucessfully installed on Windows 8, but when I try to install it on Windows 8.1 I get this error:

"There is a problem with this Windows Installer packege. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor."

Can you help me?

Thank you very much.
May 17, 2014 at 3:19 AM
This sounds like a permissions issue. Try running the installer "As administrator". You can do this with an MSI by opening a command prompt "as administrator" and executing: msiexec /i packagename.msi
May 20, 2014 at 10:25 AM
When I try to execute the command, I get a window with the information on the Windows Installer (Windows ® Installer. Versione 5.0.9600.16384.) and the list of all the command which I can use. This happens also if I execute other commands (e.g. /help).